Guest Info

At a Glance

Breakfast

Enjoy our generous breakfast buffet from 7:00 AM to 10:00 AM in the breakfast room on the ground floor.

Need to leave early? Start your day with our "to-go breakfast," available from 6:00 AM. Please let us know by 10:00 PM the night before.

Bar

Our hotel bar is open for you around the clock. Enjoy fresh drinks, coffee, and snacks whenever you need them.

Internet

High-speed Wi-Fi is available free of charge throughout the hotel. The network is "BestWestern-Guest," and the password is "Kiefersfelden." If you have any questions or need assistance, feel free to contact our reception.

Reception

Our reception is staffed 24 hours a day.

Smoking

The Best Western Kiefersfelden is a non-smoking hotel. Please be considerate of other guests. A fee of at least €150.- will be charged for additional cleaning costs in case of violation.

If the smoke detector is triggered and the fire department is called, further costs will be incurred.

Arrival & Departure

Check-in

Your room will be available from 3:00 PM on the day of arrival. Please note that a valid photo ID (passport, ID card) is required at check-in.

If you plan to arrive after 6:00 PM, please inform us in advance. If we do not receive notification of a late arrival, we reserve the right to rent out the booked rooms to other guests.

Check-out

On the day of departure, your room is available until 11:00 AM. If you wish to have a late check-out until 2:00 PM, please contact our reception. A late check-out is possible for an additional fee of €25.- per room, subject to availability.

Express Check-out: To avoid long waiting times at check-out, you can settle your bill the day before departure. In the morning, simply return your room key.

Late Check-out

Is the bed too comfortable to get up early? Stay in bed longer. Depending on room availability, this is possible until 2:00 PM.
Cost: €25.- per night and room.

Cancellation Policy

Maximum flexibility: Cancel your booking free of charge until 6:00 PM on the day of arrival. If you do not show up, a no-show fee of 100% of the arrangement price will apply, unless we can rent the room to other guests.

For reservations of more than five rooms and for special offers or rates, the respective cancellation times and conditions apply.

Payment Methods

For settling your bills, we accept cash (Euro), MasterCard, VISA, American Express, and Bankomat/Maestro cards.

Arrival by Car

If you're arriving by car via the A93 (E45) highway, take exit/Exit Nr. 60. After 500 m, you'll reach the hotel. Plug in, charge up, and keep going: there's an EV charging station in the parking lot.

Parking

Free, well-lit, and video-monitored parking is available right in front of the hotel, including spaces for buses and trucks. For arrivals in large buses or trucks, please reserve a spot at least 2 days in advance.

Airport

The three nearest airports from Kiefersfelden are:

  • Munich Airport (F. J. Strauß) - 122 km
  • Salzburg Airport (W. A. Mozart) - 99 km
  • Innsbruck Airport (Kranebitten) - 86 km

Train

The train station in Kiefersfelden is only 1.8 km from the hotel. Trains to and from Munich run hourly. There are also regular connections to Rosenheim and Kufstein (Austria), where you can connect to the ICE.

Find information on tickets and departure times at www.oebb.at (Austrian Federal Railways) or www.bahn.de (Deutsche Bahn).

Travel Information

We'd be happy to assist you at the reception with finding train and flight connections and provide information for your onward journey by car.

Room Amenities

Keycard

Upon arrival, you will receive your room key in the form of a keycard. Once inserted into the cardholder by the door, it activates the electricity in the room.

For charging electrical devices during your absence, a permanently powered outlet (red) is available by the table.

Please keep your room key safe and return it to the reception upon check-out.

Internet

High-speed Wi-Fi is available free of charge throughout the hotel. The network is "BestWestern-Guest," and the password is "Kiefersfelden." If you have any questions or need assistance, feel free to contact our reception.

Floor Cooling & Heating

The entire hotel and rooms are equipped with modern, eco-friendly floor cooling and heating. This means each room has a self-contained air system, which is also allergy-friendly.

How to optimize cooling:

  1. Set your desired temperature using the dial on your room's wall.
  2. Ensure curtains and windows are closed during the day.
  3. Enjoy your preferred temperature.

The advantage of the active cooling system is its ability to maintain a room temperature of around 20°C (68°F) in the summer while preserving humidity, unlike conventional air conditioners.

Safe

Each hotel room is equipped with a safe.

Instructions for Room Safe
To Lock:

  1. Close the door.
  2. Enter a code of your choice with at least 4 and a maximum of 6 digits.
  3. Press the LOCK (L) button.

To Open:
Enter the code you set previously.

IMPORTANT: Please leave the safe open upon check-out.

Additionally, you can store your valuables in the hotel safe at the reception.

Coffee & Tea

To start your day twice as nice, coffee and tea are available in your room free of charge.

TV Channels

A channel list is available directly on the TV. Please use the "CH List" button on the remote control.

Channel list as PDF

Pillow Selection & extra Blankets

Is your pillow too high, too small, too soft, or too hard? From neck rolls to spelt and millet pillows, we have a variety of options available. If you need an extra blanket, please also contact our reception.

Pets

Pets are welcome at our hotel. The additional fee for your cat or dog is €10.- per pet per night, due to the increased cleaning effort. Please bring your pet's food with you. Please also note that pets are not allowed in the breakfast room. Our recommendation: Have breakfast in a cosy spot in the lobby instead.

Travel Baby Cot

Traveling with little ones? Upon availability, we provide a travel cot for babies and toddlers up to two years old for a small fee.

Electricity

The outlets are compatible with the Europlug (Type C) commonly used in Europe. The standard voltage is 220 Volts AC. If you need a power strip, please contact the reception.

Did you know?
The red outlet by the table in your room is always powered. Even when the keycard is not inserted, it allows you to charge your phone, laptop, or electric toothbrush while you explore Kiefersfelden or enjoy your breakfast.

Drinking Water

The tap water in our region is of drinking water quality — enjoy it!

Smoking

The Best Western Kiefersfelden is a non-smoking hotel. Please be considerate of other guests. A fee of at least €150.- will be charged for additional cleaning costs in case of violation.

If the smoke detector is triggered and the fire department is called, further costs will be incurred.

Service

Best Western Rewards

As part of the Best Western group, the Best Western Kiefersfelden is a member of the Best Western Rewards program.

Not a member yet? Start collecting points now. You can convert them into real money: either as discounts for overnight stays in Best Western Hotels, or as a voucher for one of the numerous partner companies such as Sixt, amazon or Media Markt.

Join for free now

Forgot Something?

We're happy to provide you with a sewing kit, shaving kit, oral hygiene kit, comb, feminine hygiene products, adapter or charger cable. This service is free and available at the reception.

Luggage Service

If you need to store your luggage securely, we offer this service at the reception. If you need help carrying your heavy bags, just let us know. We're happy to assist!

Flower

We'd be happy to arrange bouquets or flower arrangements for you. Please let us know at least one business day in advance.

Clothes Steamer

Need to smooth out wrinkles in your suit or blouse? We have the perfect device for you—available upon request with a €30.- deposit for the duration of your stay. Contact reception, and we'll bring the steamer to your room.

Copy, Print, Scan

If you need to copy, print, scan, or fax a document, you can do so at the reception. We charge €0.20 per DIN-A4 page for photocopies. Only black and white copies are available.

Notepad & Pen

For quick notes, notepads and pens are available upon request at the reception.

Taxi

We'd be happy to call a taxi for you. Please contact the reception.

Hot-Water Bottle

For all fans of the hot-water bottle: We keep some at reception for you. Feel free to ask!

Laundry Bag

We have some laundry bags available at the reception. Feel free to ask for them anytime.

Laundry Service

Unfortunately, laundry service is not available in the hotel. We'd be happy to help you find a nearby laundry service. By the way: We have some laundry bags available at the reception for transport. Feel free to ask for them anytime.

Washcloth & Towels

Forgot your washcloth at home? No problem. We have some available at the reception. If you need extra towels, they are also available at reception.

Wake-up Service

Please provide your wake-up request to the reception. You can also set it yourself. Once you press the alarm button on your TV remote, the device will guide you through the wake-up settings.

Reception

Our reception is staffed 24 hours a day.

Food & Beverage

Bar

Our hotel bar is open for you around the clock. Enjoy fresh drinks, coffee, and snacks whenever you need them.

Breakfast

Enjoy our generous breakfast buffet from 7:00 AM to 10:00 AM in the breakfast room on the ground floor.

Need to leave early? Start your day with our "to-go breakfast," available from 6:00 AM. Please let us know by 10:00 PM the night before.

Snacks

Various drinks and snacks are available at the hotel bar at any time.

Restaurant

Our recommendations for nearby restaurants are summarized on this practical map (PDF).
You can get a printed version at the reception.

We also serve drinks and small hot meals at our hotel bar.

Supermarket

REWE and LIDL are located approximately 600 meters away towards the town center.

In the Area

ATM

The nearest ATM is located opposite the hotel, outside the Kaiserreich Kiefersfelden building.

EV Charging Stations

The parking lot features four paid EV charging stations for electric cars and e-bikes. Spontaneous charging without prior registration is possible. Use an app or present a charging card or chip to activate the charging station.

Available providers:

  • EinfachStromLaden
  • Shell Recharge Card/App
  • EWE-Stromtankkarte Flat
  • ADAC e-Charge
  • EnBW mobility + Viellader-Tarif

The connections are Type-2 plugs (22 kW / 400 Volt / 32 Ampere).

Petrol Station

A petrol station is located right in our neighborhood: Total Energies.

Workshop

If you have problems with your car and need a workshop, we'd be happy to help you finding one at the reception.

Local & Hiking Bus

Shuttle Service: From early June to early October, a hiking bus operates in Kiefersfelden with a stop right at the hotel. This makes it easy to reach nearby hiking areas.

With the guest card (provided with your hotel stay), you can use the bus for free.

Find the schedule and more information on the Kaiser-Reich Kiefersfelden website.

Bike Rental

Feel like taking a bike ride in the evening or exploring the area for a day? Our trusted bike shop, RADAR, is located in the center of Kiefersfelden.

For a quicker ride: From April to November, you can rent e-bikes at the Tourismusinfo Kiefersfelden.

Inspiration & tour tips are available on Tourismus Kiefersfelden: Bike Tips.

Supermarket

REWE and LIDL are located approximately 600 meters away towards the town center.

Health & Security

Pharmacy

You'll find the Alpen-Apotheke right next door.

Alpen-Apotheke: Kaiserreichstr. 4, 83088 Kiefersfelden, Tel.: +49 80 339798198

Doctor & Dentist

Kiefersfelden has several general practitioners and two dentists. If you need assistance, feel free to contact our reception at any time.

Hospital

The nearest hospital is approximately 10 km away in Kufstein. About 30 km away is the hospital in Rosenheim.

Fire Emergency

In case of a fire, please proceed immediately to our assembly point in front of the hotel's main entrance. Refer to the information on the inside of your room doors.

Emergency Numbers

In case of an emergency, reach the following services at these numbers:

  • International Emergency - 112
  • Police - 110
  • Medical On-Call Service - 116117
  • Poison Control Bayern - 089 19240
We look forward to welcome you.